One of the most challenging issues we face is word of mouth. Where the butcher tells the client that they should do this, to get the best tax result. Or the neighbour who has given advice, on what to do when starting a business. It is our worst nightmare to try and unravel this advice.

Ask about how we have come to our fee proposal – but never negotiate and ask for a better deal. Or that someone else has done it for less. Each firm is different in how they operate, and accordingly, each fee structure and service level provided is also different.

 In our industry, you get what you pay for. Actually that is probably the case in most industries. Accountants never (or they shouldn’t) knock the competition. So choose your accountant carefully, and do not always place a big emphasis on fees. Remember, it is the awesome results that you are after.

Your accountant really does love to see your business grow, and we really do enjoy the time we spend catching up with you and discussing your business/tax concerns. We may not always show it (but perhaps you can feel it!), but we feel really happy to know that we have contributed to your success (in a big or small way).

If your tax return is simple, you should do it yourself. It is a great way to learn about the tax system, and also save a bit of money on the way. Most accountants will happily take your money, and will not give you this option.

So here we have it. These are some of the things that your Accountant may be thinking, that they may not say out loud. But at JTR & Associates, we do say it out loud.